Privacy Policy
Effective Date: January 17, 2025

At Jewelluxes Sunflower, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website jewelluxes.com or make a purchase from our online store.

By using our website and services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We collect two types of information from our customers:

  • Personal Information: This includes information you provide to us when you create an account, make a purchase, sign up for our newsletter, or contact us. This may include:

    • Name
    • Email address
    • Shipping and billing address
    • Phone number
    • Payment information (credit card details, PayPal, etc.)

  • Non-Personal Information: This includes information that is automatically collected when you visit our website. It may include:

    • IP address
    • Browser type and version
    • Device type
    • Operating system
    • Pages visited on our website
    • Referring URLs
    • Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect from you for the following purposes:

  • To process and complete your orders, including shipping and billing.
  • To communicate with you about your order, including updates, delivery status, and customer service inquiries.
  • To personalize your shopping experience by presenting you with products and offers that may interest you.
  • To improve our website, services, and customer support.
  • To send promotional emails and newsletters, if you have opted in to receive them. You can unsubscribe from marketing communications at any time.
  • To comply with legal obligations and protect our rights, property, and safety.

3. How We Protect Your Information

We take the security of your personal information seriously. To protect your information, we use a combination of technical, administrative, and physical security measures, including:

  • SSL Encryption: We use Secure Socket Layer (SSL) encryption to protect sensitive data during transmission, such as payment information.
  • Secure Payment Processing: All payment transactions are processed through reputable, secure third-party payment processors. We do not store your credit card details.
  • Access Controls: We limit access to your personal information to authorized personnel only.
  • Regular Security Audits: We regularly audit and monitor our systems to ensure your information remains safe.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third-party service providers who assist us with business operations, including:

  • Payment Processors: We use third-party payment processors (such as PayPal, Stripe, etc.) to securely handle your payment information.
  • Shipping Providers: We share necessary shipping information with third-party carriers (such as USPS, FedEx, UPS) to fulfill your orders.
  • Marketing Providers: If you have subscribed to our newsletter or promotions, we may share your information with email marketing services to send you promotional material.
  • Legal Compliance: We may disclose your information if required to do so by law, or to protect the rights, property, and safety of Jewelluxes Sunflower, our customers, or others.

5. Cookies and Tracking Technologies

Our website uses cookies and other tracking technologies to improve your browsing experience. Cookies are small text files that are stored on your device. They allow us to remember your preferences and optimize our website.

We may use the following types of cookies:

  • Essential Cookies: Necessary for the basic functioning of the website (e.g., maintaining your shopping cart).
  • Analytical Cookies: Help us track and analyze user behavior to improve the functionality and content of our site.
  • Marketing Cookies: Used to personalize advertisements and promotions based on your browsing history.

You can manage cookie preferences through your browser settings. Please note that disabling cookies may affect your experience on our website.

6. Your Data Protection Rights

You have the right to:

  • Access: You can request access to the personal data we hold about you.
  • Correction: You can request corrections to any inaccurate or incomplete information.
  • Deletion: You can request that we delete your personal information, subject to certain legal exceptions.
  • Opt-Out: You can opt out of receiving marketing communications at any time by clicking “unsubscribe” in our emails.
  • Data Portability: You may request a copy of your personal data in a portable format.

To exercise any of these rights, please contact us at info@jewelluxes.com.

7. Third-Party Links

Our website may contain links to third-party websites, services, or social media platforms. This Privacy Policy applies only to Jewelluxes Sunflower and does not cover the practices of third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Children’s Privacy

We do not knowingly collect personal information from children under the age of 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete such information.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated Effective Date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy, please contact us:

Jewelluxes Sunflower
Phone: 315-986-4836
Email: info@jewelluxes.com
Website: https://jewelluxes.com
Address: 3375 Hunter Cir, Walworth, New York (NY)

Thank you for trusting Jewelluxes Sunflower with your personal information. We are committed to safeguarding your privacy while providing you with the best shopping experience.