Sales Policy
Effective Date: January 17, 2025

At Jewelluxes Sunflower, we are committed to providing you with the highest quality jewelry and exceptional customer service. By making a purchase on our website jewelluxes.com, you agree to the following terms and conditions outlined in this Sales Policy.

1. Product Availability

  • Product Listings: We make every effort to ensure that the products listed on our website are in stock and available for purchase. However, product availability may change without notice. If an item you ordered is out of stock, we will contact you as soon as possible and offer an alternative, backorder option, or a full refund.
  • Product Descriptions and Pricing: We strive for accuracy in the descriptions, pricing, and images of our products. However, errors may occasionally occur. We reserve the right to correct any pricing or product information errors at any time before processing your order. If an error is found after you have placed your order, we will notify you and offer you the option to either accept the correct price or cancel your order for a full refund.

2. Order Confirmation

  • Order Process: After placing an order, you will receive an order confirmation email with details about your purchase. This email confirms that we have received your order, but it does not constitute an acceptance of your order.
  • Order Acceptance: An order is considered accepted only when it is processed and shipped. We reserve the right to cancel or modify an order at any time before shipment for reasons such as incorrect pricing, product availability, or fraudulent activity.

3. Payment Methods

We accept the following payment methods:

  • Credit Cards: Visa, MasterCard, American Express, Discover.
  • Debit Cards: From major banks and financial institutions.
  • PayPal: A secure and easy-to-use payment platform.
  • Other Methods: We may accept additional payment methods at our discretion.

By providing your payment information, you authorize Jewelluxes Sunflower to charge the payment method you have selected. Payment will be processed when your order is placed.

4. Taxes

All applicable taxes (sales tax, VAT, etc.) will be added to your order during the checkout process based on your location. You are responsible for any taxes or duties required by your local jurisdiction.

5. Shipping and Delivery

  • Shipping: We offer several shipping options, including standard, expedited, and express delivery. Shipping costs will be calculated at checkout based on the delivery method and your shipping address.
  • Delivery Time: Delivery times depend on the shipping method chosen and the destination. Please refer to our Shipping Policy for more details.
  • Shipping Fees: Shipping fees are non-refundable, unless your order is defective or we made an error during processing.

6. Order Cancellations

  • Before Shipment: You may cancel your order within 24 hours of placing it, provided the item has not yet been shipped. To cancel an order, please contact us immediately at info@jewelluxes.com with your order number.
  • After Shipment: If your order has already been shipped, we are unable to cancel it. In this case, you may return the item in accordance with our Refund and Returns Policy.

7. Discounts and Promotions

  • Coupons and Promo Codes: If you have a discount code, you can apply it during the checkout process. Promotional discounts and codes cannot be combined with other offers or used after the order has been placed.
  • Limited-Time Offers: Certain sales, promotions, or discounts may be available for a limited time only. These offers are subject to availability and may end at any time without notice.

8. Return and Exchange Policy

Our Refund and Returns Policy allows you to return or exchange your purchase if you are not completely satisfied with your item. Please refer to the Refund and Returns Policy for detailed instructions on how to initiate a return or exchange.

  • Returns must be requested within 30 days of receiving your order.
  • Custom or personalized items cannot be returned unless they are defective or damaged during shipping.

9. Limitation of Liability

To the fullest extent permitted by law, Jewelluxes Sunflower is not liable for any indirect, incidental, or consequential damages that may occur as a result of using our products, including lost profits or damages arising from the use or inability to use our jewelry.

10. Privacy

Your personal information, including your name, email address, payment details, and shipping information, is handled with the utmost care and security. Please review our Privacy Policy for more details on how we collect and protect your data.

11. Changes to This Sales Policy

We reserve the right to update, modify, or change this Sales Policy at any time. Any changes will be posted on this page with an updated Effective Date. By continuing to use our website and services, you accept the revised terms.

12. Contact Us

If you have any questions about our Sales Policy, please don’t hesitate to contact us:

Jewelluxes Sunflower
Phone: 315-986-4836
Email: info@jewelluxes.com
Website: https://jewelluxes.com
Address: 3375 Hunter Cir, Walworth, New York (NY)

Thank you for choosing Jewelluxes Sunflower for your jewelry needs. We appreciate your business and look forward to providing you with the finest jewelry shopping experience!